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ABEX Affiliated Brokers Exchange Inc. - Claims

Claims

Navigating the Lloyds market in the event of a claim can be complicated. Our claims manager has over 30 years of claims handling experience. We work closely with our adjusting partners in order to expedite the claims process and settle each claim on the best terms possible. Our dedicated, proactive claims handling approach will help you keep up and stay ahead.

How to Report a Property or Liability Claim

REGULAR BUSINESS HOURS
Monday to Friday between 9:00 a.m. EST and 5:00 p.m. EST, except for holidays
Email your completed CSIO Notice of Loss to claims@abexinsurance.com

AFTER HOURS
After hours claims are handled directly by:

IPG Claims:
They can be reached by email: abexclaims@ipgclaims.com

How to Report a Cyber Claim*

*Only applicable if this coverage is shown on the Declaration Page

All policies are provided with access to a 24/7 incident response service from CyberClan.

Call: 1-800-673-8651 [English/French]

A policyholder calling the CyberClan hotline does not result in a claim being notified. After review of the incident, CyberClan will advise the policyholder on whether they need to submit a formal claim. This will depend on the incident and whether further action is required to resolve it.

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