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Affiliated Brokers Exchange Inc. - About Us

About us

ABEX Affiliated Brokers Exchange Inc., is an insurance wholesaler (MGA) providing niche products and insurance solutions to brokers across Canada. ABEX provides brokers with capacity and specialty facilities to create out of the box solutions for standard and misunderstood risks.

ABEX was established in 2002 and is independently owned and operated with no financial ties to insurance companies or retail brokers.  We are located in Waterloo, Ontario.

If you are having difficulty placing a risk, contact us. We are always happy to “Look at Your Risk Differently”.

For more information, please contact us.

ABEX Excellence Awardee for the MGA of the Year Awards

A big thank you to our brokers for nominating ABEX for the Insurance Business Canada’s MGA of the Year award for 2022. Being among the finalists is a great recognition by the Canadian insurance industry and we are truly honoured! We have been nominated an excellence awardee 6 times and have been working hard to earn the opportunity to be considered again this year.

As an excellence awardee for the MGA of the Year we are recognized as an MGA that offers superb service to brokers and is consistently proactive in educating brokers on products, while maintaining in-depth knowledge of financial markets and the competitive landscape of all product offerings.

Below are three fun videos we recorded for the Insurance Business Canada’s awards gala in 2018, 2017 and 2016. Our mascot, Miss Understood, and the ABEX team had a blast creating the videos.

In 2018, the theme was Iconic Figure and we decided to honour our local icon, Dr. Donna Strickland, who won a Nobel Prize in physics that year.

For 2017, the theme was Broadway and Miss Understood starred in Lion King, Annie, Grease, Rent and Spamalot.

In 2016, the theme was James Bond’s Casino Royale. Miss Understood is “M” and our president, Jad McGregor is “007”. He is helping her retrieve her stolen ostrich egg.

ABEX Voted a 5 Star MGA for Nine Years in a Row

Insurance Business Canada released its annual issue on five-star MGAs and ABEX is very excited that we were recognized. We would like to thank our brokers for voting us a 5 Star MGA for 2023.  ABEX is excited to be repeating our five-star MGA status every year since 2015.

The results of the broker survey reveal the best managing general agents whose performance, service and dedication to the industry make them stand out above the rest. The article polled brokers across the country on various areas that are important to them when working with MGAs.

Community Involvement

ABEX is committed to acting as an outstanding corporate citizen and giving back to the communities in which we do business. Through our dedication to social and humanitarian causes, we improve our communities while earning the respect of our customers and employees.

ABEX has been a long-time supporter of various charities and continues to stay active in supporting efforts related to helping those in need in our community and beyond.

Some of the charities and initiatives we have supported:

  • The Children’s Foundation of Guelph and Wellington
  • The Food Bank of Waterloo Region
  • Habitat for Humanity of the Waterloo Region
  • Bridges to Community Canada
  • Kitchener-Conestoga Rotary Club Turkey Drive
  • Family and Children Services of Waterloo Region
  • David Foster Foundation for Children with Transplants
  • Sunlight Music Festival
  • Lutherwood Child and Family Foundation
  • Canada’s National Sledge Hockey Team
  • Adopt a Road
  • Guelph Hospital Foundations
  • Guelph-Wellington Women in Crisis
  • Big Bike for Heart & Stroke

Testimonials

“ABEX is hands down my first go to market for builders risks as well as the unique and challenging risks we need to place.  Every single underwriter that I have dealt with throughout my 20+ years as a Broker is fantastic to work with. 

Their incredible knowledge and expertise is second only to their quick turnaround time, and courteous service.  They have the complete package and are always able and willing to offer their direction and guidance in terms of applications and the best packages for the coverages required. 

ABEX is a pleasure to work with and I always look forward to the next opportunity to write business with them.  Any broker that has not had a chance to utilize ABEX really needs to see what they are all about, I highly recommend it!”

Michelle
Verge Insurance Group

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“As an insurance broker for 11 years, I have dealt with many insurance companies and many underwriters. There are far and few between who are able to provide the products, service and underwriting expertise as the staff at ABEX.

ABEX has been my main MGA for the past 9 years. They have become an integral part of my book of business which has allowed me to expand my book’s capacity. When there are hard to place risks, ABEX is always willing to look at the risk and provide some of the market’s most competitive rates as well as products.

The staffs ability at ABEX to think outside of the box in our industry is what has lead me to have such confidence in their staff and products. Their ability to turn quotes around very quickly is also one of their core strengths. Time is money in our industry and to have the ability to offer my clients 24 hour turn around time is a very valuable asset ABEX provides.

Whether the risk is a builders risk, high value home, vacant home, or student rental, ABEX continues to be a market leader in innovative products, coverages and premium.

I am extremely pleased with my developing relationship with ABEX as they have encouraged and assisted me to continue to grow my knowledge of hard to place risks as well they have supported me significantly to build my book of business to where it is today .

I strongly recommend ABEX be voted as (Insurance Business) MGA of the Year as if it were not for them, this broker from a student town would not be where he is today.”

Rob

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“I am writing to convey what a pleasure it is in dealing with Abex Insurance.  The product offering is expansive.  The breadth of coverage is better than most MGA’s.

The staff are knowledgeable and the communication is always professional.  It is easy to get in touch with someone quickly which is not always the case with MGA’s.  Email response is usually immediate.  That’s nice as no one likes paperwork hanging around on their desks longer than necessary.

Policy issuance is very accurate, with none to minimal error.

ABEX is my favourite MGA!

Thanks ABEX for making this broker’s job easier each and every day!”

Heather
Josslin Insurance

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“ABEX has been such a pleasure to work with, their underwriters and their expert knowledge of the business are truly one of a kind.

They are the first company I go to when I have a specialty risk and they haven’t disappointed once.

I’m happy to have had the pleasure to work closely with a few of their underwriters and I can really say I have such an appreciation for their promptness, friendliness and understanding for the risks I bring to them.

I look forward to continue working with them in the future! Thank you ABEX for your service, you are appreciated!”

Danielle

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“As a broker working exclusively with hard to place and specialty lines insurance ABEX has been a great resource.  All of the underwriters I have had the pleasure of working with are very professional, knowledgeable about their product lines, and very quick to provide the best coverage at a competitive premium.  In our brokerage ABEX is always our first choice for hard to place property coverage.”

Sandra

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“ABEX is an MGA that provided me with markets to get good clients (e.g. contractors) insured that were in risky occupations.  I always felt confident that with ABEX I could do good business with good clients that the regular markets would decline. It’s a pleasure dealing with ABEX underwriters.”

Andy

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“As a broker working with ABEX for the greater part of 10 years I have always found their product and service to exceed expectations.  ABEX is a great alternative market and has always worked with me to find the best product and fit for the client, even when the request is out of the ordinary. All  underwriters I have dealt with are personable, responsive and knowledgeable.  ABEX is my go-to market for the “misunderstood” risks offering above average coverage for equal pricing.”

Robyn

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“I just wanted to convey my thoughts and appreciation on ABEX and the quality of service that we have been receiving over the last number of years here at Masters Insurance.

First, the suite of products available to our agency allows us to place a variety of business with ABEX with very little limitations from the personal lines standpoint as well as from a commercial lines point of view.  Premiums are very competitive and coverage are above what the rest of the market offers in most instances.

Secondly, the service we receive from ABEX is on par if not above any of our personal lines or commercial lines companies.

In fact, as far as I am concerned, the service from ABEX staff is top notch receiving quotes usually same day if not by next day.

Binding is also made easy by placing business quickly and efficiently with ABEX ensuring that coverage is in place to protect our valued customers when required.

Lastly, it’s always a pleasure dealing with our usual underwriters by having a fun relationship with everyone we deal with in spite of the pressures of getting business in place usually with very tight deadlines.

We appreciate all the service from all the ABEX staff and the care and attention that we here at Masters Insurance receive. Thank you!”

Joe Tucci, Personal Lines Manager
Masters Insurance Limited

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“Dealing with ABEX insurance has been a pleasure since I started placing business with the over the past 3+ years. In this business you don’t always get underwriters to take a look and listen to the big picture, which I always get from the ABEX underwriters. An abundance of options for my clients that deliver the products my clients need and with fair rates always! Abex is always reachable! Abex always takes the time to listen, and when there’s a time crunch for a client, they Always do their best to work with their brokers in providing the utmost in service and timely deadlines. It’s a true pleasure dealing with ABEX and their attentive underwriters!”

Ed Hunt, RIB(On)
Edward Powell Insurance Brokers Ltd.

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“Over the past year, ABEX has become a “Go To” market with hard to place or specialty risk. From my personal dealings over the past year, I have come to understand that ABEX has a different way of looking at specific risks that other markets will not write, or provide competitive pricing and coverage’s for. ABEX’s creative underwriting solutions have been a great tool, which has helped me personally be successful in writing new business on many occasions.

The Underwriting team at ABEX is in my opinion exceptional. Their ability to provide competitive solutions to specific risks is definitely a huge asset. Over the past year the underwriting team at ABEX has built a solid relationship with myself and has increased my confidence in the products and programs provided.

In the current market conditions, ABEX has become a market that I have recommended on many occasions to my colleagues not only for competitive pricing but for industry leading coverage’s and creative underwriting solutions.

ABEX is a market I will continue to promote, write business with and continue to build a solid relationship with in the future. I am excited about future products and programs that ABEX will no doubt offer.”

Chris Dunlap, CAIB, Personal Lines Broker
AA Munro Insurance

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“We have developed a very good relationship with ABEX.  They are always very responsive to our requests.   On one file the underwriter stayed after hours to assist us to bind a number of risks that were closing that day.  This extra effort was appreciated as we were able to accommodate a large commercial client.

We find the underwriters at ABEX are friendly and easy to work with.   Their website is very informative.  Their Blog addresses current insurance topics.

We enjoy working with ABEX – they are definitely our ‘go to’ MGA.”

Paisley Manor Insurance Group

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“ABEX is an enabling MGA that truly partners with its brokers to provide competitive solutions in a timely manner.  Their underwriting team is responsive, professional and uses good judgement to find a winning outcome for our clientele.”

Matt Miller – FCIP,  Account Executive
Oracle RMS

Careers

ABEX is seeking qualified candidates to support the expansion of our business. If you would like to explore your next career move with a rising leader in the industry, please send us an email with your résumé and other supporting documents. We will review your information promptly and contact you if a suitable position is available.

ABEX welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

There are many compelling reasons to work at ABEX, including:

  • Culture of Empowerment
  • Growth Opportunities and Continuing Education
  • Flexible and Accommodating
  • Profit Sharing—RRSPs
  • Bonus Plan
  • Local—close to your home and hybrid available
  • 4-day workweek with full-time payment and benefits

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