1-888-643-2217 Email ABEX
We would like to hear from you

Some of our brokers have been experiencing issues when trying to reach us on the phone.  

Our telecom provider has advised that due to COVID-19 they are experiencing a higher than normal call bandwidth and are seeing unprecedented activity to their servers. This has been causing call issues such as drops, cut outs and garbled audio. They have been actively monitoring and making changes to prevent this from happening in the near future. 

Generally, the most efficient way to reach us is through email. If you need to talk to us and your call doesn’t go through, please make sure to email us your request. You can email the underwriter you’ve already been working with on your file, or if unsure please email:

New Business: quotes@abexinsurance.com
Service and General Inquiries: service@abexinsurance.com

To reach us by phone, dial the number below and press 0 for general mailbox or select one of the extensions listed next to our team member names.

Bus: 519-880-0044
Toll Free Phone: 1-888-643-2217

Please click here to read our message on COVID-19 and our service during this time.

Thank you for your patience and understanding and please do not hesitate to contact us with any questions. Stay safe and we wish you the best as we navigate through these challenging circumstances.

Your ABEX Team


  • Jad McGregor, President – ext. 2216
  • Joyce Charman, VP, Underwriting – ext. 2242
  • Marijana Dabic, VP, Business Development – ext. 2851
  • Krista McGregor, HR Manager – ext. 2833

Production Team

  • Paige Hunking – ext. 2230
  • Bruce Norman – ext. 2820
  • Prentice Beckham – ext. 2823
  • Natalie O’Donnell – ext. 2834
  • Angel O’Connor – ext. 2812
  • Robert Luening – ext. 2209

Renewal Team

  • Kelly Rohrmann, Team Leader – ext. 2825
  • Patty Cassidy – ext. 2805
  • Connie Bradley – ext. 2255
  • Bobbie McLaren – ext. 2218
  • Debbie Evans – ext. 2810
  • Emily Charman – ext. 2850


  • Paul Mazzocca, Claims Manager – ext. 2243


  • Daphne Parsons, Finance Associate – ext. 2822
  • Akash Desai, Finance Associate – ext. 2227

Accessibility and Client Service Standards

Client Service Accessibility Feedback Form
Client Accessibility Policy

Get in Touch With Us:
ABEX Affiliated Brokers Exchange Inc.
139 Northfield Dr. W., Suite 206
Waterloo, ON N2L 5A6

Bus: 519-880-0044
Toll Free Phone: 1-888-643-2217

New Business:
Service and General Inquiries:

Or contact us using the form below:

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New Business

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For general and service inquires:

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