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Category Archives: Insurance

Is Media and Entertainment Insurance Right for Your Business?

Not sure if your creative business really needs insurance? Here are a few reasons why it’s a smart idea to invest.

The creative world is fast and furious, with so much going on that insurance typically isn’t top of mind. But as technology quickly changes risk profiles across the industry, taking out a policy can be the difference between sinking and surviving in a drawn-out dispute. So how does insurance actually work in media and entertainment, and does it really make sense to invest?

Let’s banish the uncertainty. Here are five reasons why purchasing media and entertainment insurance could be a smart decision for your business.

Peace of mind against IP infringement and defamation, forever
Big intellectual property (IP) cases have a knack of hitting headlines, but these are the just the tip of a huge iceberg. Anyone who produces or promotes content in the public domain is at risk. That goes for whether you intentionally use a third party’s IP, thinking you have the right licenses and contracts in place, or unknowingly use something that’s been trademarked by another party, or make a defamatory statement.

Media liability insurance protects you against a whole host of IP infringement allegations such as copyright and trademark infringement, and covers defamation—something most general liability policies exclude. By carrying an occurrence-based trigger, any content you produce in a given period will also be protected indefinitely from the day of purchase, even if a claim is filed years later.

Contingent bodily injury and property damage
While general liability policies provide cover for bodily injury and property damage claims resulting from a direct physical interaction, most policies will exclude claims resulting from content you distribute or services you provide. This is particularly pertinent given the shift online for most content distribution and consumption in the modern era.

If your services are carried out online, like on YouTube, you could equally be liable if a claimant injures themselves or damages property as a result of an incorrect instruction given in one of your videos. That’s why taking out a specific media policy is so vital. You can receive support for any bodily injury and property damage claim that results from your business activities, eliminating this gap in coverage.

The potential for breaching contracts is huge
In such a fast-paced industry, keeping to deadlines and maintaining professional standards are integral to success. Even with the best of intentions—contractual obligations can miss the mark and these can often be particularly costly when clients are relying on timely and effective delivery.

It’s tempting to think you’ll never have to make or face a breach of contract claim. Media errors & omissions insurance can provide broad and unambiguous cover, and cater to license agreements, endorsement deals and contracts for services—key steps in empowering today’s creatives to collaborate with confidence.

Protection for your outsourced functions
Collaborating with freelancers and other businesses is often essential when operating in the media space and this inevitably opens the door to vicarious liability risk for work undertaken on your behalf.

Going with a policy that offers sub-contractors’ vicarious liability as standard gives you protection in the event you are held liable. This means that you will have protection in place if you are held responsible for the actions of a third party, enabling you to make the most of your freelance network, safe in the knowledge you have the right protections in place.

Cyber security and support come free
Do you have the right security practices in place for your third-party data? How about the means to proactively prevent cyber attacks and preserve business uptime?

Cyber insurance is evolving to keep pace with today’s technology-driven media and entertainment space. It’s already playing a vital role in safeguarding trading in the digital ecosystem, and it can come as standard in a media-specific policy, backed by expert incident response and claims handling support.

Media insurance isn’t just a safety net for when you file or face a claim. No matter if you create or distribute content, or provide services that support this output, the right policy empowers you to work with confidence, fully utilize your third-party network, and deliver engaging content that truly turns heads.

Source: www.cfcunderwriting.com

Making Insurance a Choice for Everyone

Discover how diversity, equity and inclusion are climbing up the agenda in insurance, with insights from Carlo Pozella, Learning and Development Manager, and Ellie Khan, Talent Acquisition and Inclusion Specialist. Originally published by Harrington Starr.

In today’s globalized world, the financial sector is being enriched by an influx of diverse talent, having made great strides in promoting diversity, equity and inclusion (DEI) in the workplace. But DEI isn’t one and done. In insurance in particular, we’re seeing a lot of potential – and positive intent – to improve.

Take today’s demographic of new starters. While many join insurance directly from university, gaining a degree isn’t mandatory. In fact, there are many ways to build a career, from apprenticeships to junior positions. Graduates will forever be a vital part of the industry, but as employers, we must acknowledge that university isn’t for everyone, and that many people never get the opportunity to attend.

Business need to be a real launchpad for individuals starting their careers—no matter their culture, gender or socioeconomic background—and they will see an increase in experienced, diverse talent joining the business, particularly across support roles where skills are more easily transferred between industry sectors. In this sense, DEI isn’t just the right thing to do. It’s a vital step in widening the industry’s talent pool, attracting people from all areas and building a workforce with real breadth of experience and skill.

Setting recruitment targets is a great way to create this level playing field and encourage talent diversity.  The faster insurance as a whole opens up to new perspectives and ways of doing things, the more it stands to gain as diversity stimulates innovation.

Here, a modern recruitment journey is key. Have you tried posting job advertisements that aim to include, not exclude, by focusing more on general skills and experiences? How about offering brochures to interviewees so they can get a real sense of what the company is about? Or investing in immersive hiring skills training that goes beyond unconscious bias, to help interviewers operate in a way that’s fair?

As the world changes, our recruitment practices have to keep up. By creating a structured journey, it’s easy to offer consistency and accommodate different needs. An open interview process doesn’t exclude anyone, and simply means the business can hire the best person for the job.

There’s no quick way to enable equal opportunities for everyone everywhere. It’s a journey that starts with recruitment and goes on to influence how the entire organization operates.

If DEI ever was a tick-box exercise, today it’s so much more. With the right approach, insurance can pave the way for a host of new talent, and benefit from a vibrant blend of experiences, skillsets and perspectives. What better time to start than now.

Originally published in Harrington Starr’s ‘The Financial Technologist’. Get your free copy of the digital magazine here.

Source: www.cfcunderwriting.com

Construction Companies Insurance Needs

Methods of design and construction are evolving quickly in a sector that builds everything from skyscrapers and airport terminals to underground rail links and housing. But these projects come with significant risks that need specialist insurance.

Construction still relies on manual labour but is increasingly supported by sophisticated technologies embedded into every operational stage. To navigate today’s evolving exposures, businesses require insurance that is designed specifically for their unique needs.

Design and construction

Disputes over the specifications of a project and whether the design, build and/or materials used differ from what was initially agreed upon can escalate quickly. Perhaps the wrong materials were used or the physical construction does not have the same dimensions as those stipulated in the plans.

Errors and omissions (E&O)

E&O insurance provides cover for the costs associated with defending claims for losses arising from such mistakes. Insurance can also cover withheld fees during these disputes.

If a construction company is held responsible for injuring somebody or damaging their property, even if it was accidental or unintentional, it may face a civil claim.


Computer-aided design, building information modelling and AI-powered generative design are now part of everyday operations for design and construction companies of all sizes. So too are project management systems and procurement platforms.

If platforms fail or generate incomplete, inaccurate or inappropriate designs and/or models, it can stall projects and lead to losses. Insurance protects construction businesses from such losses and provides the support to manage any associated reputational fallout.


Cyber attacks can freeze supply chains and put projects on hold. What’s more, they come in many different forms, from ransomware to phishing scams known to con construction companies into making payments against fake invoices or even deceiving account departments into changing account details to false ones, operated by the criminals.

Since construction businesses make regular payments to a wide variety of suppliers, they are an attractive target for fraudsters.

When cyber events hit, responding fast will limit impact and losses. Cyber insurance enables this response, providing access to the required expertise to act quickly and effectively, as well as the financial support to cover the associated losses.

Intellectual property

Intellectual property sits at the heart of many construction businesses, from the project plans they create to the products they develop or use under license.

New companies might try to piggyback on an established business’s brand, by using a similar name, slogan or logo. It’s easy to get too close and infringe on a competitor’s intellectual property.

Insurance helps to provide the expertise and financial support to pursue infringement claims against others and also to defend claims if construction businesses find themselves accused of infringement. The right cover also provides financial support for legal fees and settlements.

Source: www.cfcunderwriting.com

Uncovering Liabilities for Canadian Physicians

Technology advancements have allowed the number of Canadian physicians providing remote care to skyrocket. This is great news for patients, but when faults arise, this can blur the lines as to who is responsible.

The increased usability and adoption of digital tools such as AI, telehealth and remote patient monitoring has been a complete game changer for the healthcare industry. Physicians can treat patients remotely, wherever they are, meaning less time, money, and stress.

Cover for physicians & surgeons by the Canadian Medical Protective Association (CMPA)

Physicians providing in-person care to patients residing in Canada are eligible for assistance from the Canadian Medical Protective Association (CMPA); which provides medico-legal advice and assistance.

If eligible for CMPA cover, there are no financial limits to the legal assistance given to members or to the damages paid to patients.

Where the lines blur

However, when conducting digital care, or via telehealth the lines begin to blur as to how the CMPA applies.

The CMPA cover does not generally extend to Canadian physicians residing abroad, and these members have previously found it difficult to find another suitable insurer to provide the professional liability cover they require.

Not having the necessary cover invalidates a member’s practice permit, creating an extremely serious issue.

The CMPA accepts that physicians or patients who are out of the country on a short-term basis need to engage with each other e.g., on holiday or during an emergency. But also states it is not set up to assist with medico-legal problems and legal actions that arise outside of Canada, or that result from care given outside of Canada.

In these situations, where a claim arises out of telehealth care given remotely, the CMPA will consider giving assistance, but on a case-by-case basis.

Non-Canadian residents who receive treatment also have to meet a multitude of criteria before the CMPA cover will respond.

This ambiguous cover leaves practitioners unclear as to the level of cover they have, and the help that is available to them.

Clarity in cover

As technological capabilities extend, exposures can increase, especially when care is given outside a practitioner’s jurisdiction. Healthcare providers will need to protect themselves in the event the CMPA coverage does not apply due to any of the above circumstances.

CFC can help to create peace of mind with the ‘wrap around’ intention of their digital healthcare form that encompasses anything which would traditionally fall outside the CMPA cover, with respect to telehealth. This provides comfort to physicians that wherever, and however, they deliver healthcare services they will be covered.

Understanding exactly when their liability cover will respond, and having confidence in the protection in place, will enable physicians to focus on treating their patients – wherever either party is located.

Source: www.cfcunderwriting.com

The Real Story around Risk Reports

Risk reports and vulnerability scans can only tell you so much about the level of security across a network. Often having insufficient reach, these overviews can be misleading and result in a far more positive picture than what’s really going on under the hood.

Taking a lead from pioneering pollster George Gallup, who made his name almost 100 years ago by proving that quantity is a distant second to quality when it comes to the value of data.

Gallup surveyed 3,000 people ahead of the 1936 US election. He forecast a win for democrat candidate Franklin D Roosevelt, despite a Literary Digest survey that had canvassed 2.5 million people and predicted a republican landslide.

Gallup was correct and Literary Digest – its credibility shot – was out of business within 18 months.

Data quality

So, how does this relate to cyber insurance? Well, the point is that across the cyber market, vulnerability scans are being given too much weight, first as a measure of an organization’s cyber security, and second as an indicator of their likelihood to have a cyber claim.

Vulnerability scans or risk reports, aim to identify your internet-facing assets and any insecurities they have. Initially, they were used as a means to highlight potential problems and to suggest remedies. This was a good thing. But more recently they’re being used as de facto assessments of a businesses online security rating.

The problem is that these scans or reports produce data that is often limited. For example, they should locate internet-facing servers and identify the software running, but they’re unlikely to pick up all the services, especially those outsourced to third-party cloud providers.

Nor can these scans see inside your network therefore can’t assess the internal safeguards and protocols that may or may not be in place. In short, they’re seeking to provide a definitive assessment of your cyber security credentials on limited data. And that’s not a good basis on which to assess cyber security or to try and predict future attacks.

The good news is that huge strides are being made in the area of threat intelligence, with CFC leading they way, which does offer the ability to prevent attacks and make effective forecasts on likely cyber claim events.

Threat intelligence

While a vulnerability scan provides a survey of an organization’s internet-facing assets, threat intelligence builds up a dynamic picture of the attacks to which your organization is most susceptible.

CFC has established close working relationships with government bodies, law enforcement agencies, private sector organizations and our own proprietary sources. This network gives them access to the online platforms and markets used by criminals to trade data and exchange information.

Their network provides details of companies that have been compromised. It offers information on what’s been stolen and where backdoors have been left open on a system. Is this company on a threat actor’s list? Have their passwords been traded online?

Access to this type of information allows them to be very certain about the likelihood of an organization coming under attack and allows the threat analysis team to be definite about the actions they take to shore up defenses and to keep that system safe.

Cyber criminals are extremely dynamic and continually change both their point and method of attack. Understanding how attacks are evolving and uncovering where they’re likely to be targeted makes it possible to take swift and effective preventative action.

Just as George Gallup discovered in the 1930s, it’s the quality of your data that determines its value. The number of attacks prevented by CFC’s threat intelligence service is beginning to tell its own story on the scale of that value.

Source: www.cfcunderwriting.com



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